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2.43
Based on 7 Reviews

5

14.29%

4

0.00%

3

14.29%

2

57.14%

1

14.29%
About Bigbasket

Shop fresh groceries online at BigBasket! Enjoy a wide range of products delivered to your doorstep, ensuring quality and convenience every time.

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Bigbasket

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Michael Heinen
1 month ago

BigBasket has a decent selection, but I've faced a few delivery issues lately. Overall, it's okay for grocery shopping, just needs a bit more consistency!

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Bernhard Klabe
1 month ago

I’ve been using BigBasket for a while, and honestly, it’s a mixed bag. The variety of products is great, but I often find items out of stock when I really need them. Delivery is usually on time, which is a plus, but I've had a few orders with damaged items. Customer service? Don’t even get me started; it takes ages to get a response. The app can be glitchy too, which is frustrating when you’re trying to place an order. Overall, it’s convenient but definitely needs some improvements. I wish it was as reliable as I hoped it would be. Not bad, but not great either!

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Michael Witzke
1 month ago

BigBasket has great variety, but my orders often arrive late and sometimes items are missing—definitely room for improvement!

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Markus Fischer
1 month ago

I’ve been using BigBasket for a while, and honestly, I'm a bit disappointed. The selection is decent, but I’ve had a few issues with my orders lately. Sometimes items are missing, and it’s super frustrating when you’re counting on those groceries. Also, the delivery timings can be really off; I’ve had to wait way longer than promised. The app can be a bit glitchy too, which doesn’t help when you’re trying to place an order. Customer service? Let’s just say it could use some improvement. I love the idea of online grocery shopping, but I feel like BigBasket needs to step up its game. I really hope they can fix these issues because I want to love this service! For now, it's just okay.

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Fabian Paetzelt
1 month ago

I had high hopes for BigBasket, but what a letdown! My order was supposed to arrive yesterday, and I’m still waiting. The delivery guy didn’t even bother to call. When I reached out to customer service, they were just as clueless as I was. The app is glitchy and keeps crashing, making it such a hassle to place orders. Fresh produce? Not so fresh when it arrived. I can get better quality from my local store without the drama. Honestly, I expected more from a popular name. Definitely won't be coming back!

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Alex Pantyhosov
1 month ago

BigBasket is a game-changer! I love how easy it is to order fresh groceries right from my couch. The selection is fantastic, and I always find everything I need. Delivery is super quick and the items arrive in great condition. Plus, their customer service is top-notch! Highly recommend for anyone looking to save time and stress!

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ALLIANZ HANDWERKER SERVICES GMBH
1 month ago

BigBasket has its moments, but I can't say I'm completely satisfied. The variety is decent, but I've faced issues with product quality more than once. Some items arrived damaged or near expiration, which is a big letdown. Customer service? Let's just say it could use some serious improvement. Delivery times can be hit or miss, and I've had to wait longer than expected on multiple occasions. The app is user-friendly, but it sometimes glitches, which is frustrating. Overall, it’s okay for basic grocery shopping, but I expected more. I really hope they step up their game soon. Not sure if I'll keep using it.

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