I had high hopes for this site, but my order took forever to arrive and the shoes weren’t as described. Customer service was a bit slow to respond, which didn’t help my experience. Overall, it’s just okay—definitely room for improvement!

I recently ordered shoes from this site, and I was really excited, but I ended up feeling pretty disappointed. The selection looked great, but when my order arrived, the sizing was way off. I usually wear a size 8, but these felt more like a size 7. The shipping took longer than expected, too, which was a bummer. I reached out to customer service, but their response was pretty slow. Plus, the quality didn’t match what I thought I was getting based on the pictures. I really wanted to love my purchase, but sadly, it fell flat. I might give them another shot in the future, but for now, I'm not impressed.

I recently shopped at The Online Shoe Shop and had a pretty mixed experience. The selection of shoes is decent, with some trendy options that caught my eye. However, I found the sizing to be a bit off, which made it tricky to find the right fit. The website is easy to navigate, but I did run into a few glitches while checking out. Shipping was reasonably quick, but my order arrived with a small scuff on one of the shoes, which was disappointing. Customer service was friendly but took a while to respond. Overall, I think there’s potential, but there are definitely some kinks to work out. I might give them another shot, but I’m not completely sold just yet. Here’s hoping for a better experience next time!