Marko Heise
1 month agoI recently ordered some pet supplies from Maxi Zoo, and I can't say I'm impressed. The website was confusing, making it hard to find what I needed. When my order finally arrived, some items were missing, which was super frustrating. I tried reaching out to customer service, but it took ages to get a response. When I did, they were unhelpful and seemed indifferent to my issues. The delivery was also delayed without any updates, leaving me in a bind. Honestly, I expected better from a pet store. It feels like they don't really care about their customers. I won’t be shopping here again anytime soon!
Andrea Zanders
1 month agoI was really excited to shop at Maxi Zoo, but my experience was a total letdown. The website was confusing, and I struggled to find the products I wanted. After finally placing my order, it took ages to arrive, and the delivery updates were nonexistent. When my items finally showed up, one was damaged and another was missing! I tried reaching out to customer service, but they were unhelpful and slow to respond. Honestly, I expected better from such a popular store. I won’t be shopping here again anytime soon. Disappointed!