Great selection of products and friendly staff! Just wish the shipping times were a bit faster.

PetSmart has some great products and a decent selection for all my furry friends, but I've had a mixed experience overall. The website is easy to navigate, which is a plus, but I’ve encountered a few issues with delivery times that were longer than expected. Customer service can be hit or miss; sometimes they're super helpful, but other times I feel like I'm talking to a robot. I love the variety of pet supplies they offer, but I've noticed some items are a bit pricey compared to other stores. In-store experiences vary too, as some locations are well-stocked while others seem a bit bare. Overall, it’s a solid option for pet lovers, but they could definitely improve in a few areas. I appreciate the loyalty rewards, though! Just hoping for a bit more consistency next time.

I’ve been shopping at PetSmart for a while now, and it’s a bit of a mixed bag for me. The selection of pet supplies is pretty solid, and I can usually find what I need. However, I’ve noticed that their prices can be on the higher side compared to other places. The website is easy to navigate, but sometimes the stock isn’t accurate, and I end up making a trip for something that's out of stock. On the plus side, the customer service is generally friendly and helpful. I just wish they had more sales or loyalty perks. Overall, it’s decent, but there’s definitely room for improvement. I’ll keep shopping here, but I hope they step up their game!

PetSmart has a decent selection and friendly staff, but the website can be a bit glitchy at times.

PetSmart has a decent selection of pet supplies, but I've had a few hiccups with shipping. Overall, it's a solid option, but there's room for improvement!