I’ve been with State Farm for a while now, and honestly, it’s been a mixed bag. The website is pretty easy to navigate, which is a plus, but sometimes it feels like I’m jumping through hoops to get what I need. Customer service is hit or miss—sometimes they’re super helpful, but other times I’ve been left waiting way too long. I appreciate the variety of coverage options, but their prices can be a bit steep compared to other companies. I’ve had some good experiences with claims, but there have also been frustrating moments. Overall, I think they’ve got potential, but there’s definitely room for improvement. It’s okay, but not amazing. Just an average experience for me!

I’ve been using State Farm for a while now, and I have to say, it's been pretty hit or miss. The website is clunky and not very user-friendly—sometimes it feels like I’m navigating a maze just to find basic info. Customer service can be spotty; I've had a few reps who were super helpful, but others seemed disinterested. The claims process can be a real headache too; it took way longer than expected for mine to get resolved. While I appreciate the coverage options, I wish they were more transparent about pricing. Overall, I feel like there’s potential, but they really need to step up their game. It’s okay, but I expected better. Just a bit underwhelmed, honestly.

I had high hopes for State Farm, but my experience has been pretty disappointing. The website is confusing and not user-friendly at all. It took me ages just to find the information I needed! Customer service was not helpful when I reached out for assistance. I felt like I was talking to a robot instead of a real person. Plus, their claims process is a total nightmare—so slow and frustrating. Overall, I expected way better from such a big company!

The website is okay, but it can be a bit confusing to navigate and find what I need.

I've been using State Farm for a while now, and it’s been a mixed bag for me. On one hand, their customer service reps are super friendly and always ready to help. But on the other hand, I’ve had a few hiccups with claims processing that left me a bit frustrated. The website is easy to navigate, which is a plus, but sometimes it feels like I’m getting the runaround when I have questions. The rates are decent, but I’ve seen better deals elsewhere. Overall, I think they’re reliable, but there’s definitely room for improvement. I appreciate the discounts they offer, though! Just wish they could speed up their claims process a bit. It’s fine, but not amazing. So, three stars it is!

Absolutely terrible experience! Their customer service is unresponsive and the website is a nightmare to navigate.

State Farm's website is pretty decent, but it has its ups and downs. Navigation can be a bit clunky at times, making it hard to find what I need quickly. The information is helpful, but I wish the layout was more user-friendly. Customer service options are good, but sometimes responses can be slow. I appreciate the variety of services they offer, though! Overall, it’s fine but definitely room for improvement.

I've been with State Farm for a while now, and honestly, I'm a bit disappointed. The customer service can be hit or miss, with long wait times that really test your patience. I expected more from a big name like them. The website is pretty clunky too; it’s hard to find what I need without getting lost in pages. I’ve had a couple of claims that took way longer than they should have to process. On the bright side, the coverage options are decent, but I wish the experience matched. Overall, it’s not terrible, but I was hoping for better. Just okay, not the best!

I found the website pretty clunky and not user-friendly. It took me way too long to get the info I needed. Honestly, I expected better from a big name like State Farm!