I always have a smooth experience booking with American Airlines! The website is user-friendly, and I can easily find flights that suit my schedule. Customer service is usually helpful, too. Just a slight improvement needed on the in-flight snacks, and it would be perfect!

Decent experience overall, but there were a few hiccups with customer service that could use some improvement.

American Airlines is decent for getting you where you need to go, but the service can be hit or miss. Overall, it's a solid choice, but nothing to write home about.

I recently booked a flight with American Airlines and honestly, it was a mixed bag. The website is a bit clunky and not super user-friendly, which made finding my itinerary a hassle. I experienced a delay, and the communication about it was lacking. The staff on board were nice, but the seats felt cramped, which was uncomfortable for the long flight. I also had issues with my baggage showing up late. Overall, it’s not the worst experience, but I expected better. I might consider other airlines next time.

Great experience overall with American Airlines! The service was friendly and the flights were mostly on time, but there's always room for a little improvement.