Liberty Mutual has been a game changer for my insurance needs! Their customer service is super friendly and always ready to help. Plus, I love how they offer customizable coverage options that really fit my lifestyle!

I recently tried Liberty Mutual for my insurance needs, and honestly, it’s been a bit of a mixed bag. The website is easy to navigate, but I found the quotes to be higher than expected. Customer service is hit or miss—sometimes they’re super helpful, but other times it feels like I’m talking to a robot. I’ve also had issues with getting timely responses to my questions. While the coverage options are decent, I just wish the overall experience was smoother. I guess it’s not terrible, but it definitely needs improvement. I’m still on the fence about whether I’ll stay with them.

Liberty Mutual has decent coverage options, but the customer service could use some improvement. Overall, it’s okay, but I expected a bit more for the price.

I've been with Liberty Mutual for a while, but I've had my fair share of headaches. Their customer service can be hit or miss, and I've faced some frustrating delays with claims. The rates are decent, but I expected better support when I needed it. Overall, just okay, but not what I hoped for.

I've been using Liberty Mutual for my insurance needs, and overall, it's been a pretty solid experience. The website is super easy to navigate, which makes finding what I need a breeze. I really appreciate the variety of coverage options they offer – there's something for everyone! The customer service reps are friendly and helpful, though I did have to wait a bit on hold once. The quotes I received were competitive, and I love that they offer discounts for things like safe driving and bundling policies. One thing I'd love to see improved is the mobile app; I think it could use a few more features. But all in all, I feel secure with my coverage and would definitely recommend them to friends. Just a few tweaks here and there, and they’d be a perfect 5 stars!

I’ve been a customer of Liberty Mutual for a while now, and I have to say, my experience has been pretty mixed. The website is easy to navigate, but getting in touch with customer service can be a real hassle. I’ve had to wait on hold longer than I’d like just to ask a simple question. The coverage options are decent, but I feel like I’m paying a bit too much for what I get. Plus, their app can be glitchy at times, which is super frustrating. Overall, I think there’s room for improvement in both service and pricing. Not terrible, but definitely not great either.

Liberty Mutual has decent coverage options, but the customer service can be hit or miss. I often find myself on hold longer than I'd like. While their rates are competitive, the claims process could definitely use some improvement. Overall, it’s okay, but not my first choice.

Absolutely terrible customer service; they never seem to care about their clients or resolve issues promptly!