Progressive has its ups and downs. The website is easy to navigate, which I appreciate, but I've had some mixed experiences with customer service. The rates are competitive, but I’ve seen better deals elsewhere. Overall, it’s decent but not my first choice.

Progressive has been pretty decent overall. Their rates are competitive, but I've had a few hiccups with customer service. The website is user-friendly, which is a plus. Not the best, but not the worst either!

I honestly can't believe how frustrating my experience with Progressive has been. Their customer service is almost nonexistent; it's like trying to talk to a brick wall. I waited on hold for what felt like an eternity, only to get a rep who seemed clueless. The website is a maze, making it super hard to find the info I need. Every time I log in, I have to reset my password because it never remembers me. Claims processing? Don't even get me started—it took forever and was a total hassle. I expected so much more from a big name like this. Save yourself the headache and look elsewhere. One star is too generous!

Progressive has been pretty average for me. The rates are decent, but I’ve found the customer service can be hit or miss. Sometimes it’s easy to navigate their website, but other times it feels a bit cluttered. I appreciate the various coverage options, but the claims process could be smoother. Overall, it’s not the worst, but I wouldn’t say I’m blown away either. Just a solid choice if you need insurance.

Progressive has some decent rates and a user-friendly website, which is great. However, I've had a few hiccups with customer service that were a bit frustrating. Overall, it's okay, but I expected a bit more.

Progressive has decent coverage options, but customer service can be hit or miss.

Progressive is a game changer! Their rates are super competitive, and the online tools make managing my policy a breeze. Customer service is always friendly and helpful when I have questions. Highly recommend for anyone looking to save on insurance!