AIS Hostmaster
1 month agoI recently tried shopping at Hilason, and it was a total letdown. The customer service was unhelpful and rude, which left a bad taste in my mouth. My order took forever to arrive, and when it finally did, it was wrong! The quality of the products didn’t match what I expected either. I felt ignored and frustrated throughout the whole process. I really wanted to like this place, but it was just a disaster. Definitely won't be coming back! Save your time and money, folks!
Gerhard W. Meyer
1 month agoI recently checked out Hilason, and I have mixed feelings about my experience. The product selection is pretty decent, with a variety of equestrian gear to choose from. However, I found the website a bit cluttered, which made it hard to navigate at times. Shipping was okay, but it took longer than I expected. Customer service was friendly, but I wish they were more responsive. The quality of the items I received was good, but I had a couple of minor issues with sizing. Overall, it’s not a bad place to shop, but there’s definitely room for improvement. I’d say it's worth a look if you're in the market, but don’t expect perfection.
Marie Lehnert
1 month agoI had high hopes for Hilason, but what a disappointment! The product quality was nowhere near what I expected—definitely not worth the price. Customer service? Don't even get me started; they were unresponsive and unhelpful when I reached out. My order took forever to arrive, and when it finally did, it was damaged. I feel like I wasted my money here. Honestly, I wouldn’t recommend this site to anyone. Save yourself the hassle and look elsewhere. Major letdown!
Olaf Telahr
1 month agoHilason has some cool products, but the shipping took longer than I expected. Customer service was decent, though. Overall, it's a mixed bag for me.