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2.60
Based on 52 Reviews

5

3.85%

4

11.54%

3

46.15%

2

17.31%

1

21.15%
About Brandwatch

Discover Brandwatch, the leading digital consumer intelligence platform. Analyze social media trends, gain insights, and elevate your brand strategy today!

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Brandwatch

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Sabine Ruthenfranz
1 month ago

I really wanted to love Brandwatch, but it just didn’t live up to my expectations. The interface feels a bit clunky and outdated, which makes navigation a hassle. I expected better analytics tools, but they often seem confusing and not user-friendly. Customer support is hit or miss; sometimes they’re helpful, but other times it feels like I'm talking to a wall. The pricing is also on the higher side for the features offered. I’ve had some issues with data accuracy, which is a big deal for my projects. It’s frustrating because it has potential, but it needs some serious improvements. Overall, I’m left disappointed and might have to look elsewhere.

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Holger Merz
1 month ago

I really wanted to love Brandwatch, but it just didn’t live up to my expectations. The interface is clunky and not very user-friendly, which makes it tough to navigate. For the price, I expected a lot more features and better support.

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A-KOS GmbH
1 month ago

Brandwatch has some solid features for social media analytics, but it feels a bit overwhelming at times. The interface is packed with data, which can be great, but it also makes it hard to find exactly what I need quickly. Customer support is decent, but I've had to wait longer than I'd like for some answers. The insights can be valuable, especially for tracking trends, but I wish the learning curve wasn’t so steep. Pricing seems a bit high for what you actually get. Overall, it’s a decent tool, but there’s definitely room for improvement. Not bad, but not exactly my favorite either!

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Markus Maximilian Echtler
1 month ago

Brandwatch is a solid tool for social media insights, making data analysis a breeze. The interface is user-friendly, but there's always room for a few more features!

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Manuel Middendorf
1 month ago

Brandwatch is a total letdown. I expected so much more, but it just didn’t deliver. The interface is confusing and feels outdated. I struggled to find the features I needed, and the customer support was a nightmare. Every time I reached out, I felt like I was talking to a robot. Honestly, it’s not worth the money. There are way better options out there. Save your time and look elsewhere!

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Thomas Germinara
1 month ago

Brandwatch promised a lot, but it really underdelivered. The interface is confusing and feels outdated, making it a hassle to navigate. Customer support is a nightmare—good luck getting a timely response! Overall, I expected more for the price I paid.

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Robert Evers
1 month ago

Brandwatch is a game changer for social media insights—it's like having a crystal ball for your brand's online presence!

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Michael Krelin
1 month ago

I really wanted to like Brandwatch, but it just hasn’t lived up to my expectations. The interface feels clunky and not very user-friendly, which makes navigating a bit of a chore. I’ve had some issues with customer support being slow to respond, too. The data is helpful, but I think there are better options out there. Overall, it’s just okay—definitely room for improvement!

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Georg Dehn
1 month ago

Brandwatch has potential, but it often feels clunky and overwhelming. The interface can be confusing, making it hard to find what I need quickly. Customer support is hit or miss, and it sometimes takes ages to get a response. I appreciate the data insights, but they could be more user-friendly. Overall, it's just not living up to the hype for me.

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Alessandro Romualdi
1 month ago

Brandwatch has some solid features, but it feels a bit hit or miss for me. The analytics are pretty impressive, and I love how it pulls in data from various platforms. However, the user interface can be a bit clunky at times, making it hard to navigate. I also wish the customer support was a bit more responsive; it sometimes takes a while to get the help I need. The pricing seems a bit steep for what you get, especially for smaller businesses. Overall, it's a decent tool, but it could use some improvements to really shine. I’m on the fence about renewing my subscription, honestly. It’s good, but not great.

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Johannes Hoffmann
1 month ago

Brandwatch is a solid tool for social media analysis with a user-friendly interface. It offers great insights, but I wish the data updates were a bit faster. Overall, it’s definitely worth it for anyone looking to up their social listening game!

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Frank Hülsmann
1 month ago

Brandwatch has some solid features for social media monitoring, but it feels a bit overwhelming at times. The user interface is packed with info, which can be a bit much for someone just starting out. I appreciate the data they provide, but finding specific insights can be a hassle. The customer support is decent, but I've had to wait longer than I expected for responses. Pricing is on the higher side, so you need to really justify the investment. Overall, it’s a mixed bag; it’s great if you’re experienced but could use a friendlier approach for newbies. I think there’s potential, but it needs a bit of fine-tuning. Not bad, just not quite what I was hoping for.

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Rosa Concepcion Wissgens-Lannott
1 month ago

Brandwatch has some cool features, but it often feels clunky and slow to navigate. I expected more for the price, but it just doesn’t deliver the value I was hoping for.

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Karim Fortas
1 month ago

Brandwatch has some cool features for tracking social media trends, but I find it a bit overwhelming at times. The user interface isn't the most intuitive, which makes navigating through data a bit of a chore. I appreciate the insights it provides, but it could definitely use some streamlining. Customer support is decent, but I wish they were a bit quicker to respond. Overall, it's a solid tool, but there's room for improvement!

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Markus Funk
1 month ago

Brandwatch has some solid features, but the interface can be a bit clunky and the pricing feels a bit steep for what you get.

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Viktoria Rotermehl
1 month ago

Brandwatch is a total letdown! The interface is clunky and hard to navigate, making it a chore to use. Customer support is slow and unhelpful, leaving me frustrated. Overall, not worth the hype or the money!

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Gerhard Heinze
1 month ago

I really wanted to like Brandwatch, but my experience has been a total letdown. The interface is confusing and feels outdated, making it hard to find what I need. Customer support is painfully slow and not very helpful when I had issues. The data sometimes seems inaccurate, which defeats the purpose of using the tool. I expected more features for the price, but it feels like I’m not getting my money’s worth. Overall, it’s just not living up to the hype. I’m really disappointed and would not recommend it. Time to look for better options!

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Nancy Hoppe
1 month ago

Terrible experience with Brandwatch; the interface is confusing and support is nonexistent!

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Winfried Hoffmann
1 month ago

Brandwatch has some cool features for social listening and analytics, which I really appreciate. The interface is pretty user-friendly, but I sometimes find it a bit overwhelming with all the options available. The data insights can be useful, but it feels like there's a learning curve to get the most out of it. Customer support is decent, but I’ve had a few moments where I wished they were a bit quicker to respond. Pricing seems a bit steep for smaller businesses, which is a bummer. Overall, it’s a solid tool, but it misses that extra polish that could make it truly standout. I think there’s potential, but it just needs a few tweaks here and there. Not bad, not great—just kind of in the middle for me!

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Pino Gentile
1 month ago

Brandwatch Review Honestly, Brandwatch is a mixed bag for me. On one hand, the data insights are pretty solid and help with social listening. The interface is decent, but it can feel a bit cluttered at times. I’ve had some issues with loading speeds, which can be frustrating during crunch time. The customer support is hit or miss; some reps are great, while others don’t quite get it. I appreciate the range of features, but it can be overwhelming for newbies. The pricing is on the higher side, especially for smaller businesses. Overall, I think it’s a decent tool, but there’s definitely room for improvement. Not bad, but not perfect either.

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