REI has some solid gear and a decent selection for outdoor enthusiasts, which I really appreciate. The website is easy to navigate, making it simple to find what I need. However, I’ve had a few issues with shipping times that weren’t as quick as I expected. Customer service is hit or miss—sometimes they’re super helpful, but other times it feels like I’m talking to a robot. The prices can be a bit high, but I guess you pay for quality. Overall, it’s a good spot for outdoor gear, just don’t expect everything to be perfect. I’ll keep shopping here, but I hope they can step up their game a bit!

I had a really disappointing experience with REI. The product I ordered took forever to arrive, and when it finally did, it was damaged. Customer service was no help at all—definitely won't be shopping here again!

I really wanted to love shopping here, but my experience was a total letdown. The website is super confusing and hard to navigate. I spent ages searching for items that just didn’t seem to exist. When I finally found what I wanted, it was out of stock everywhere. The customer service? Don't even get me started—they took forever to respond to my questions. I felt like I was talking to a robot instead of a real person. Plus, the shipping took way too long, and I was left waiting forever for my order. I expected better from a brand that claims to care about outdoor enthusiasts. Overall, I’m really disappointed and won’t be coming back anytime soon.

REI is a solid go-to for all things outdoor gear! They have a great selection and usually stock everything you need for your next adventure. I love browsing their site; it’s user-friendly, making it easy to find what I’m looking for. The product descriptions are detailed, which helps when I’m deciding on gear. Shipping is pretty quick, and I've never had an issue with returns. Their member rewards program is a nice bonus too. Just wish they had more sales going on! Overall, a reliable spot for outdoor enthusiasts. Definitely worth checking out!

REI has a solid selection of outdoor gear, but I’ve had mixed experiences with customer service. The website is a bit cluttered, making it hard to find what I need sometimes. Overall, it’s a decent spot for outdoor enthusiasts, just a few tweaks could make it better!

I’ve shopped at REI a few times, and it’s been a mixed bag for me. The selection is great, and I love their focus on outdoor gear, but I’ve had some issues with customer service that left me a bit frustrated. The prices can be a bit steep, but I guess you pay for quality. I appreciate their commitment to sustainability, though! Overall, I’d say it’s decent, but there’s definitely room for improvement.

I was really disappointed with my recent experience at REI. The customer service was lacking, and I felt ignored while trying to get help. The website is confusing, making it hard to find what I need. Plus, my order took way longer to arrive than expected. I expected so much more from a store that claims to be all about outdoor adventures. Not sure I'll be shopping here again anytime soon!