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2.41
Based on 49 Reviews

5

2.04%

4

2.04%

3

51.02%

2

24.49%

1

20.41%
About Brand24

Monitor your brand's online presence with Brand24. Track mentions, analyze sentiment, and gain insights to enhance your marketing strategy effectively.

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Brand24

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Peter Syndikus
1 month ago

I had high hopes for Brand24, but what a letdown! The interface is clunky and not user-friendly at all. I struggled to find the data I needed, and the tracking features were often inaccurate. Customer support? Don’t even get me started—response times were painfully slow. It feels like they’re more focused on upselling than actually helping their users. For the price, I expected a lot more. Definitely not worth the investment!

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Maximilian Lorent
1 month ago

Brand24 has its ups and downs. On one hand, the interface is pretty user-friendly, making it easy to track mentions and keywords. I like that it gives me a decent overview of my brand's online presence. However, I’ve noticed some inconsistencies in the data, which can be frustrating when I need accurate insights. The customer support is decent, but sometimes slow to respond. It’s not a complete letdown, but I feel it could use some improvements. Overall, it does the job, but it’s not the best out there. I’d say it’s a solid option if you’re just starting out.

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Michaela Weber
1 month ago

Brand24 has some good features for tracking online mentions, but it can be a bit clunky at times. The interface feels a little outdated, which makes navigating through the data a bit frustrating. Customer support is decent, but I expected quicker responses. Overall, it's useful but has room for improvement!

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Diego Hinz
1 month ago

I’ve been using Brand24 for a while now, and I can’t say enough good things about it! 🌟 The interface is super user-friendly, making it a breeze to track mentions of my brand online. I love how quickly I get real-time notifications – it keeps me in the loop! The analytics are detailed yet easy to understand, which helps me make better decisions. Plus, the customer support team is always there to help when I have questions. It’s definitely a game changer for managing my online presence. Highly recommend it to anyone looking to boost their brand visibility! 🙌

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Peng Guo
1 month ago

I’ve been using Brand24 for a while now, and I have to say, I’m a bit disappointed. The interface feels a bit clunky and not very user-friendly. It takes a lot of time to figure out how to navigate through the features. While the monitoring capabilities are decent, I often find the data to be inconsistent, which makes it hard to trust the insights. Customer support could use some improvement; response times are slow, and the answers aren’t always helpful. I expected more for the price I’m paying. It’s definitely not living up to the hype for me. I really wanted to love this tool, but it just hasn’t worked out. I hope they can make some updates to enhance the user experience!

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Stefan Alexy
1 month ago

I really wanted to like this tool, but it just didn't deliver. The interface is clunky and hard to navigate, which made my experience frustrating. Customer support was slow to respond, and I felt totally ignored. Overall, I was left disappointed and wouldn’t recommend it.

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Hostmaster GFI Informationsdesign GmbH
1 month ago

Brand24 is decent, but it doesn’t blow me away. The interface is pretty user-friendly, which I appreciate, but sometimes the data feels a bit limited. I like the real-time monitoring feature, but it can be a bit slow at times. Customer support is okay, but I’ve had to wait longer than I’d like for responses. Overall, it's a solid tool, just not my favorite.

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Fabio Jorra
1 month ago

Brand24 has some solid features that I appreciate, especially for monitoring online mentions. The interface is pretty user-friendly, which makes it easy to navigate. However, I found the analytics to be a bit lacking compared to other tools I've tried. Sometimes, the data feels overwhelming, and it takes a while to pinpoint what’s really important. Customer support is decent but could be quicker to respond. There are also times when the alerts don’t seem as timely as I’d like. Overall, it's a decent tool for tracking brand mentions, but it could definitely use some improvements. If you're on a budget, it might work for you, but there are better options out there. It's a mixed bag for me, so three stars feels just right!

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Peter Dieter
1 month ago

Brand24 has some solid features for tracking online mentions, but I found the interface a bit clunky at times. The data is useful, but it can be overwhelming with so much information thrown at you. Customer support was decent, though not always quick to respond. I appreciate the insights, but I wish there were more customization options. Overall, it's good but not great—there's definitely room for improvement!

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Dolores Gutierrez Garcia
1 month ago

Brand24 has some great features, but it can be a bit clunky and the support could use some improvement.

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Olaf Hohnemann
1 month ago

Absolutely disappointed with Brand24. The interface is clunky and it barely tracks anything useful. I expected way more for the price!

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Derek Bembry
1 month ago

I really wanted to love Brand24, but it’s been a bit of a letdown. The interface feels clunky and not very user-friendly. I expected more accurate tracking, but sometimes the data seems off. Customer support took longer to respond than I hoped, which was frustrating. It has potential, but it needs some serious improvements. For now, I'm just not feeling it.

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Nicole Matzoun
1 month ago

Brand24 has some solid tools for tracking mentions, but I found the interface a bit clunky at times. It does the job, but I wish the analytics were more user-friendly. Overall, it's decent, but there's definitely room for improvement!

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Michael Lindemann
1 month ago

Brand24 has some cool features, but I found it pretty clunky to navigate. The alerts are often delayed, which can be frustrating when you need real-time updates. Overall, it just didn’t meet my expectations.

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Vautron Rechenzentrum AG
1 month ago

I really wanted to like Brand24, but it’s been a total letdown. The interface is confusing and not user-friendly at all. I expected real-time alerts, but they’re often delayed or inaccurate. Customer support is hard to reach, and when I finally did, they weren’t helpful. The data I get doesn’t feel reliable, making it tough to trust their insights. Honestly, I feel like I wasted my money. I’ll be looking for a better alternative!

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Kay Seibert
1 month ago

Brand24 has potential, but it falls short in several areas. The interface feels a bit clunky and not very user-friendly, making it hard to navigate sometimes. I’ve had issues with the accuracy of the data; it seems to miss important mentions. Customer support is hit or miss too; I’ve waited ages for responses. The pricing is steep for what you actually get, and I expected more features for that cost. While the idea of monitoring online presence is great, the execution needs work. I’ve encountered bugs that made using the platform frustrating. Overall, it’s okay but definitely not living up to the hype. I hope they improve it soon!

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Markus Geilen
1 month ago

Brand24 has some useful features, but the interface can be a bit clunky and it doesn't always track everything accurately.

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Dieter Skalicky
1 month ago

Brand24 has some solid features for tracking mentions and analyzing social media, but it's not without its quirks. The dashboard is user-friendly, making it easy to get started, but sometimes it feels a bit cluttered. I appreciate the real-time alerts, though they can be a bit overwhelming at times. The pricing is fair, but I wish there were more customization options for reports. Customer support has been helpful, but response times can vary. Overall, it does the job, but I think it has room for improvement. It’s a decent tool, just not a game-changer for me. Would recommend it for basic needs, but keep your expectations in check!

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Detlef Scherer
1 month ago

I had high hopes for this tool, but it just didn't deliver. The features are a bit clunky and not as user-friendly as I expected. Customer support could definitely use some improvement too!

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Matthias Barthelmes
1 month ago

Terrible experience! The interface is clunky and the support team is impossible to reach.

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