I recently checked out Northeast Factory Direct and had a pretty average experience. The selection of furniture is decent, but I felt like some items were a bit overpriced for what they offered. The staff was friendly, but I didn't get much help when I needed it. Delivery was on time, which is a plus! Overall, it’s a nice place if you want to browse, but I think I might look around a bit more next time. Not bad, but not exactly wow either!

I had a really disappointing experience with Northeast Factory Direct. The customer service was practically non-existent when I had questions about my order. My delivery was delayed, and when it finally arrived, the items were damaged. I tried reaching out for help, but it felt like I was talking to a wall. The quality of the furniture is not worth the price, and I wish I had gone somewhere else. I expected so much more based on their ads. Save your time and money; look elsewhere! I won’t be shopping here again.

I recently visited Northeast Factory Direct, and it was an okay experience. They have a decent selection of furniture, but I felt the prices weren’t as low as I expected. The staff was friendly but a bit pushy at times. I appreciate the variety, but some items seemed a bit worn. Overall, it’s worth checking out if you’re in the area, but I think I’ll keep shopping around. Just an average visit for me!

I had high hopes for my recent purchase, but the quality just didn’t meet my expectations. Customer service was a bit slow to respond, which was frustrating. I might give them another shot, but I'm definitely skeptical.

Great selection and prices at Northeast Factory Direct! Just a little slow on delivery, but overall a solid experience.

I had high hopes for my experience, but it fell a bit flat. The selection was decent, but the customer service left a lot to be desired. I found some good deals, but the overall vibe was lacking. I might give it another shot, but I’m not in a rush.

Decent selection and prices, but the service could use a bit more attention to detail.

Totally disappointed with my experience! The quality was not what I expected, and customer service was a nightmare.

I wish I could give this place zero stars. The customer service is a joke; no one seems to care about helping you. I ordered a couch and it took forever to arrive, and when it finally did, it was damaged! Trying to get in touch with someone was like pulling teeth. The quality of the furniture is not what they promise—felt cheap and flimsy. I expected way better for the price I paid. Honestly, I regretted my purchase the moment I opened the box. Save your time and money and shop elsewhere. I won’t be returning anytime soon! What a disappointment!

I expected more from Northeast Factory Direct, but the customer service was lacking and my order took longer than promised. The products are decent, but the overall experience left me disappointed.

I had a really great experience shopping at Northeast Factory Direct! The selection was impressive, and I found exactly what I needed. The staff was friendly and helpful, making the process smooth. Just a tiny bit more variety would have made it perfect!

I had high hopes for my experience with Northeast Factory Direct, but it fell a bit short. The selection is decent, but I found the quality of some items to be lacking. Customer service was friendly, but they seemed overwhelmed and slow to respond. I expected a smoother process, especially for delivery. Overall, it wasn’t a terrible experience, but I definitely expected more for my money. I might consider shopping elsewhere next time.