I've shopped at JCPenney a few times, and it’s kind of a mixed bag for me. Their clothing selection is decent, and I can usually find some good deals, but the quality can be hit or miss. The website is pretty easy to navigate, which is a plus, but I’ve had issues with shipping times that were longer than expected. Customer service is okay, but it could definitely be better. I appreciate the variety, but sometimes it feels like they’re lacking in trendy options. Overall, it’s not my go-to, but I’ll check back for sales now and then. Just an average experience for me!

I’ve been shopping at JCPenney for a while, but lately, it’s been a mixed bag. The selection is decent, but I’ve noticed some items just aren’t as good quality as they used to be. My last online order took forever to arrive, and the tracking was confusing. Customer service was nice, but they didn’t really help me much with my issue. The store layout is a bit chaotic, making it hard to find what I need. I still love a few brands they carry, but I wish they’d step up their game overall. It’s frustrating because I want to love this place! Here’s hoping for some improvements soon.

Shopping at JCPenney was a total letdown! The website was glitchy, and I ended up with the wrong items. Save your time and money—there are better places to shop!

Terrible experience! Orders always delayed and customer service is a nightmare.