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3.17
Based on 12 Reviews

5

8.33%

4

25.00%

3

41.67%

2

25.00%

1

0.00%
About Sprinklr

Discover Sprinklr, the leading platform for customer experience management. Enhance your brand's social media, marketing, and customer care strategies today!

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Sprinklr

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Christoph Steiner
1 month ago

Sprinklr has some cool features, but the interface is pretty clunky and can be frustrating to navigate. Customer support could also use a serious upgrade—it's hit or miss.

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Marion Mueller-Schroll
1 month ago

Not the best experience—great features, but the interface is clunky and support is slow.

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Tobias Weber
1 month ago

Sprinklr has some solid features, but it feels a bit clunky at times. The interface is a mixed bag—some parts are user-friendly, while others leave me scratching my head. I appreciate the analytics, but I wish they were a bit more intuitive. Customer support can be hit or miss; sometimes they’re super helpful, and other times, not so much. Overall, it’s decent, but I think there’s room for improvement. Could be great with a few tweaks!

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Elvio Malavasi
1 month ago

I've been using Sprinklr for a while now, and honestly, it's a mixed bag. The interface can be pretty clunky, making it frustrating to navigate at times. I expected better performance for the price. Customer support? Don’t even get me started. They take ages to respond and when they do, the answers are often vague. Sure, it has some useful features, but they’re buried under all the complicated settings. It feels like they prioritize adding new tools over fixing the existing ones. I really wanted to love it, but it just falls short. Hoping they can improve soon!

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Katrin Mueller-Walde
1 month ago

Sprinklr has some cool features, but it can be a bit clunky at times. I love the analytics options, but navigating the interface feels a bit confusing. Customer support is decent, but I wish they were faster to respond. Overall, it's a solid tool, just needs a few tweaks!

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Andreas Bleul
1 month ago

Sprinklr is a solid tool, but it’s not without its quirks. The interface is pretty user-friendly, which I appreciate, but sometimes it feels a bit clunky when navigating between features. The analytics are helpful, but I wish they were more customizable; it can be tough to get the exact data I need. Customer support is decent, though I’ve had to wait longer than expected on a couple of occasions. I love the integration options, but they can be a bit overwhelming at first. Overall, it’s a good platform with potential, just not quite hitting the mark for me yet. I’ll keep using it for now and hope for some updates that improve the experience. It's definitely worth checking out, just manage your expectations!

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Claudia Rehart
1 month ago

Sprinklr is a solid platform for managing social media and customer engagement. The interface is pretty user-friendly, which makes navigating through different features a breeze. I love the analytics tools—they give great insights into our campaigns. However, I wish the customer support was a bit more responsive. Sometimes it takes a while to get answers. Overall, it's a great tool that definitely helps streamline our social strategy!

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Joerg Tennigkeit
1 month ago

Sprinklr has totally transformed my social media management—it's super intuitive and makes everything a breeze!

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Stefan Siefert
1 month ago

I've been using Sprinklr for a while now, and I have to say, it's pretty solid! The interface is sleek and user-friendly, which makes managing social media campaigns a breeze. I love the analytics features; they give great insights into our audience engagement. However, I wish the customer support was a bit faster to respond. Sometimes it feels like I’m waiting forever for answers to my questions. Overall, it’s a powerful tool that has definitely improved our marketing strategy. If they could just amp up the support, it would be a perfect 5-star experience! Worth checking out for any brand looking to up their social media game.

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Florian Wilms
1 month ago

Sprinklr has some solid features, but it can be a bit clunky at times. The interface isn't the most user-friendly, which can be frustrating. I appreciate the customer support, but I wish there were more intuitive tools. Overall, it's decent but definitely has room for improvement!

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Kamil Parzonka
1 month ago

Sprinklr has some solid features, but it feels a bit clunky at times. The interface is packed with tools, which is great, but it can also be overwhelming. I appreciate the analytics options, but they could use a bit more clarity. Customer support is generally helpful, but response times can be slow. The integration with other platforms is a plus, but I’ve encountered a few glitches here and there. It’s definitely powerful, but I wish it was more user-friendly. Overall, it gets the job done, but it’s not without its quirks. I think there’s potential for improvement, so I’m hopeful for future updates. Not bad, but not my favorite either!

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Jochen Gross
1 month ago

Sprinklr is a solid platform that makes managing social media a breeze! Just a few quirks here and there, but overall, it's definitely a game-changer for brands.

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